Janova is currently experiencing technical difficulties which is causing users to experience time out error messages as well as difficulty accessing the application.  We are aware of the situation and are committing full resources to actively troubleshoot and resolve the problem. Please check back for more updates which will posted as information becomes available.

12:58 EST - The issue has been resolved and Janova is now returning to normal functionality however users may still see intermittent issues with slow response times and possible errors as the application continues to return to full capabilities.  Through our troubleshooting with Heroku it was discovered that there was an issue with Load Balancer on the Heroku servers. This problem has been address and we will be releasing a postmortem to give a more in-depth analysis and recap of today's events. We will continue to monitor the application over the next 24 hours to make sure that Janova has fully 

11:19 EST - Our developers and Heroku continue to work on a resolution to the network issues however we unfortunately do not have an estimated time for these issues to be resolved. While the solution continues to make progress we are also formulating a workaround that would allow our users access to the application and return us to normal functionality. Please stay tuned for updates on when the workaround will be implemented.

10:02 EST - We have discovered that the problem we are experiencing is with our application provider Heroku.  Our staff is currently in contact with Heroku and is working to get the issue resolved as quickly as possible.  We thank you for your patience during this outage.

09:11 EST - Our technical development team is still working on investigating the problem.  We have narrowed down the possible issues and we will start working on a resolution as soon as the root cause is discovered.